1. Introduction

Chuzai Support LLC (“Company”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information of our customers, website visitors, and business partners.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our website or services, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

Personal Information

Information that can identify an individual, including but not limited to:

• Name

• Email address

• Phone number

• Mailing address

• Employment or relocation information

• Vehicle or housing preferences

• Other information voluntarily provided by users

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address

• Browser type

• Device information

• Pages visited

• Date and time of visits

This information helps us improve our website and services.

3. How We Use Your Information

We use the collected information to:

• Provide relocation and support services

• Assist with housing, vehicle, and lifestyle services

• Communicate with customers and corporate clients

• Respond to inquiries or service requests

• Improve our website and services

• Comply with legal obligations

4. Sharing of Information

We do not sell personal information.

We may share information only in the following situations:

• With service providers assisting in service delivery (e.g., real estate brokers, vehicle dealers, property managers)

• With corporate clients when required for relocation coordination

• When required by law or legal process

• With the consent of the individual

All third parties are expected to handle information responsibly and only for the intended purpose.

5. Data Security

We implement reasonable administrative, technical, and physical security measures designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

These measures include:

• Password-protected systems

• Secure communication channels

• Restricted access to sensitive information

However, no transmission of data over the internet can be guaranteed to be completely secure.

6. Data Retention

We retain personal information only as long as necessary to:

• Provide services

• Comply with legal obligations

• Resolve disputes

• Enforce agreements

When personal data is no longer required, it will be securely deleted or anonymized.

7. California Privacy Rights (CCPA)

If you are a California resident, you have the right to:

• Request access to the personal information we collect about you

• Request correction of inaccurate information

• Request deletion of personal information

• Know how your information is used

To exercise these rights, please contact us using the information below.

We will respond within the time required by applicable law.

8. Cookies and Website Tracking

Our website may use cookies and similar technologies to:

• Improve website functionality

• Analyze website usage

• Enhance user experience

Users may disable cookies through their browser settings.

9. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices of those websites and encourage users to review their privacy policies.

10. Children's Privacy

Our services are not intended for individuals under the age of 13.

We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Updates will be posted on this page with a revised effective date.

12. Contact Information

If you have any questions regarding this Privacy Policy, please contact us:

Chuzai Support LLC

3275 Stevens Creek Blvd
Suite 230
San Jose, CA 95117
United States

Email: contact@chuzaisupport.com